Shipping policy
Holiday Shipping Dates:
- 11/24/25-11/25/25
- 12/1/25-12/4/25
- 12/8/25-12/11/25
- 12/15/25-12/18/25
- 12/22/25 - Last Day for Christmas Delivery.
- 12/29/25-12/30/25
At Sartori, it is our goal to share our award-winning cheese with you, your family, and your friends. And we want to ship it to you as fairly, and affordably as possible.
Because our cheese is perishable, we ship all products via Second Day Air AND we ship in insulated cooler boxes with ice packs.
Reality is that this shipping method is expensive, but necessary to make sure you get your cheese in the best condition possible. Our Flat Rate Shipping tiers reflect these high costs. And once we are able to make back the cost of freight and materials, shipping is free on us!
| Shopping Cart Total | Flat Rate Shipping Charge |
|---|---|
| $0.00 - $99.99 | $25.00 |
| $100.00 + | Free |
Orders placed using Second Day Air do not arrive over the weekend. For this reason, we are only able to ship on Mondays, Tuesdays, and Wednesdays. We are also unable to ship over major U.S. holidays that fall on weekdays - remember we generally need three uninterrupted weekdays to send cheese. Any order placed after 12PM Central on Wednesday, will ship the following Monday.
We only ship to the contiguous United States, but you can use a Canadian billing address.
We are unable to ship to a PO Box.
We take pride in our work and craftsmanship and fully guarantee all of our cheese. If for any reason, you are not fully satisfied with your order, please call us at 1-800-558-5888. And, from our family to yours, Thank you!